Help and Support
Lost or stolen cards
Report immediately to have the card cancelled
If your Credit Union SA Visa Card is lost or stolen, report immediately to have the card cancelled.
Fraud Bureau Service
24/7 Fraud monitoring
Operated by trained fraud specialists, the Fraud Bureau Service (FBS) provides our members with around-the-clock protection against fraudulent transactions.
Security - keep your money safe
We are committed to keeping your money safe while transacting with us with our teams working hard to protect you 24/7.
Member feedback
Let us know what you think by filling out our feedback form, so that we can continue to improve our services.
Financial Hardship Assistance
All individual and small business members are eligible to apply for support.
Bereavement Support
If you have recently lost a family member or friend, we can help you with banking arrangements every step of the way.
Inclusive Banking Services
Services that can offer additional assistance for when you need it.
Frequently Asked Questions (FAQs)
Get the answers to our most Frequently Asked Questions about our Accounts, Loans, Cards, Services and more.