We use the latest technology, all run by our highly experienced Fraud Team to keep your identity, your information and your money safe.
So, whether you are banking online, using our Mobile Banking App, or visiting our branches, rest assured that your money and information is safe with us!
Protection
Australians are set to lose a record amount to fraud this year. So, it's more important to protect your own data than ever before
What we do to protect you
Take a closer look at what we do to help keep you safe and secure.
Lost or stolen cards
Report immediately to have a card cancelled. If your Credit Union SA Visa Card is lost or stolen, report immediately to have the card cancelled.
Find out more
Protecting your cards and accounts
There are simple things you can do to up the security on your debit cards, credit cards and accounts.
Scams and Fraud
Scams can come in many forms, but all are designed to get hold of your money. You can protect yourself by knowing what to look out for and what to do.
Report Fraud
Find out moreSpotted something unusual? If you think you've been the victim of fraud, or received a suspicious email, call or text - we can help.
Fraud Bureau Service
Find out moreOperated by trained fraud specialists, the Fraud Bureau Service provides our members with around-the-clock protection against fraudulent transactions.
Resource Centre
Protect yourself online and keep up-to-date with latest online fraud, scams and general banking security.
Spot the warning signs of fraudulent behaviour before it's too late, with tips and other useful information from Scamwatch.
Find out more
How we
can help
Contact us
You can contact us by calling us, visiting us, making an appointment, or using Secure Mail.
Call us
We’re here to answer any questions you might have – make sure you have your Access Code ready!
Visit us
400 King William Street, Adelaide has self-service options available to make your life easier.
Mobile Lending Managers
Our Mobile Lending Managers can help our members by phone or email, with video calls now available.